BDT13 Privacy Policy – Our Commitment to Keeping Your Data Safe

1. Introduction & Purpose

BDT13 is one of Bangladesh's most trusted online betting platforms. This Privacy Policy explains how BDT13 collects, uses, stores, and protects your personal information. It applies to all services on the platform, including website browsing, account creation, betting activity, and payment services.

By using BDT13's services, you agree to this Privacy Policy. Please take a moment to read it — it's important for the protection of your data.

2. What Information Do We Collect?

To deliver the best experience on BDT13, we collect the following information:

• Identity Information: Full name, email address, mobile number, date of birth, and National ID number (for KYC verification).
• Account Information: Username, password (encrypted), account settings, and preferences.
• Financial Information: Bank account or mobile banking number (bKash, Nagad, Rocket), deposit and withdrawal history.
• Betting Activity: Betting history, preferred sports, and win/loss records.
• Device & Browser Information: IP address, browser type, operating system, and device ID.
• Location Data: Approximate geographic location (up to country and city level).
• Cookies & Tracking Data: Website usage patterns, page view history, and click behavior.

3. How Do We Use Your Data?

BDT13 uses the data it collects solely for specific purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: For betting, payment processing, and bonus allocation.
• KYC Verification: For age verification and identity confirmation (to comply with the 18+ policy).
• Customer Support: To help you resolve any issues you may encounter.
• Security Assurance: To prevent fraud and unauthorized activity.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Service Improvement: To run analytics and improve the user experience.
• Marketing Communications: Sending you relevant offers and promotions with your consent.

4. Data Sharing Policy

BDT13 does not sell or share your personal information with third parties. However, limited data may be shared in certain situations:

• Payment Processor: Only the necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions.
• KYC Provider: With authorized service providers for identity verification.
• Legal Authorities: In accordance with court orders or government directives.
• Cybersecurity Partners: Under strict confidentiality agreements for fraud prevention purposes.

In each of these cases, data sharing is kept to a minimum and carried out under strict security protocols.

5. Cookie Policy

BDT13 uses cookies on its website to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Login sessions, security verification — the platform cannot function without these.
• Performance Cookies: To monitor website speed and performance.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: For analyzing user behavior and improving our services.

You can manage or delete cookies at any time through your browser settings, though some features may become limited as a result.

6. Data Retention Period

BDT13 retains your data only for as long as necessary:

• Active Account Data: All data is retained for the duration your account remains active.
• Transaction Records: Up to 5–7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: Up to 2 years after an issue is resolved.
• Marketing Information: Deleted immediately upon withdrawal of your consent.

Once the retention period expires, data is securely and permanently deleted.

7. Your Rights

Under BDT13's Privacy Policy, you have the following rights:

• Right to Access: The right to know what personal information we have collected about you.
• Right to Rectification: Request corrections to any inaccurate or incomplete information.
• Right to Erasure: Request deletion of your data under specific circumstances.
• Right to Restrict Processing: Request to limit the use of your data.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
• Right to Portability: You can receive your data in a portable format.

8. Security Measures

BDT13 uses industry-leading security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption across all data transmissions.
• Two-Factor Authentication (2FA) for account security.
• Real-time fraud monitoring and suspicious activity alerts.
• Penetration Testing & Regular Vulnerability Scanning.
• Employee access to data is restricted on a need-to-know basis.
• All passwords are stored using hashing and salting techniques.

Should any technical issue arise, we will notify you within 72 hours and take immediate action.

9. International Data Transfers

BDT13 primarily serves Bangladesh and surrounding regions. However, certain technical services may require data to be transferred to other countries. In such cases:

• We ensure that the data protection laws of that country meet our standards.
• Data is fully encrypted during transfer.
• Strict data processing agreements are in place with all third parties.

10. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• Email: support@bdt13.bet
• Data Protection Officer: privacy@bdt13.bet
• Help Center: Visit our Help Page

We typically respond within 48 hours. For complex matters, it may take up to 30 business days.